Patient Information Center
First-Time Patients
If you are a first-time patient, you may be apprehensive about your upcoming appointment. No need to worry—you’ll find that our appointments typically follow the process below.
First, you will be greeted by our friendly front office staff members, and asked to complete any necessary paperwork. We recommend arriving at least 20 minutes early if you have not completed paperwork at home. (Download first-time patient paperwork below.)
Next, one of our skilled dental hygienists or assistants will guide you into the X-ray room. We will take a few dental X-rays in order to identify any problems with your teeth that are invisible to the naked eye.
Once your X-rays are completed, your dental hygienist or assistant will ask you about the reasons for your visit, any dental concerns you may have, and any goals you may have regarding your oral health. He or she will also review your health and dental history.
If your visit is for a routine cleaning and checkup, your hygienist clean your teeth, and one of our Salisbury dentists will inspect them for any signs of damage or decay.
If you are visiting to learn more about cosmetic or restorative dentistry options, you will meet with one of our dentists to discuss your options and outline a treatment plan.
Tips for Your Appointment
ARRIVE ON TIME
Please arrive at least 10 minutes before your scheduled appointment time. This gives our staff adequate time to review your information prepare for your appointment. If you need to complete new patient paperwork, plan to arrive at least 20 minutes early.
GIVE A 24-HOUR CANCELLATION NOTICE
If you are not able attend your appointment for any reason, we require a 24-hour notice of cancellation. This enables us to accommodate others with dental needs and/or pain. Patients who do not give proper notice may be subject to a cancellation fee.
BRING ALL NECESSARY DOCUMENTS
Remember to bring your current insurance card; a list of current medications, your driver’s license; and any past dental records you would like to transfer, such as X-rays. Don’t forget your wallet! Our office accepts cash, Visa, MasterCard, American Express, Discover, and CareCredit.
SCHEDULE YOUR NEXT VISIT
At the end of your appointment, we will schedule your next appointment so that you are all set for your ongoing oral health care. Our friendly office staff will be happy to answer any insurance and billing questions you might have.
What You Can Expect
GENTLE DENTAL TREATMENT
Our experienced dentists and dental hygienists are devoted to providing gentle, compassionate care for all our patients. If you are struggling with a dental phobia, or are suffering embarrassment over a dental issue, we will do everything in our power to help you feel safe, confident, and heard.
PERSONALIZED CARE
It is our goal to give each patient a personalized experience customized to his or her unique dental needs. Our front office staff and hygienists have no problem making “chit chat” during your appointment—we call that fostering strong patient relationships! Our dentists are also happy to explain any detail of your treatment to you.
FLEXIBLE PAYMENT OPTIONS
We accept most forms of dental insurance and Medicare, and are happy to help you maximize your benefits. If you would like to pay for your treatment in installments, we offer several interest-free financing options that can make repayment easier.
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